Your NDIS Plan

Discover how NDIS can benefit you and your family.

The NDIS has proven to be highly beneficial for participants and their families. Participants’ quality of life can significantly improve by offering personalised support and funding for various services and equipment such as therapy, personal care, and assistive technology. This also leads to increased independence and helps them achieve their goals. 

Thanks to the NDIS, participants have greater control and choice over their care, allowing them to select the services and providers that best suit their needs. This approach leads to a more practical and personalised approach to care and support. 

Families can rest easy knowing their loved ones receive the support they require to thrive without the financial strain of providing care. The NDIS covers many support expenses, providing parents and caregivers with peace of mind.

Your NDIS Journey

Our team adopts a comprehensive approach to provide personalised assistance, from filling out access request forms to devising unique plans and managing funding. Our unwavering commitment is to help you lead your life to the fullest, and we’re always here to support reaching your goals.

  • Eligibility: Determining your eligibility for the NDIS is the first step toward accessing the scheme. To be eligible, you must have a permanent and significant disability affecting your participation in day-to-day activities.
  • Access Request: If eligible, you can complete an access request form and provide supporting evidence, such as medical reports, to the National Disability Insurance Agency (NDIA).
  • Planning: Once your access request is approved, you will be assigned a planner who will work with you to develop your individualised plan. This plan will outline your goals, needs, and the support and services you require.
  • Plan Approval: The NDIA will review and approve your plan, and you will receive a copy.
  • Implementation: You can begin implementing your plan by choosing service providers and managing your funding. The NDIA will also assist with this process.
  • Review: Your plan will be reviewed regularly to meet your needs and goals. You can also request an examination if your circumstances change.

Form of Available Support

Informal supports are the help and support that individuals receive from friends, family, and the community without payment or a formal agreement. These supports are considered “informal” because they are not paid for and are not part of a legal agreement. They are usually the things that friends and family do for us, such as helping with household tasks, providing emotional support, or simply spending time with us.

In the context of the NDIS, informal supports are essential because they can complement and enhance the support provided through the scheme. For example, a person with a disability may receive funding for a support worker to assist with daily living tasks. Still, they may also receive help from a family member or friend outside these hours. This informal support can help the person maintain independence and achieve their goals.

The NDIS recognises the critical role that informal supports play in the lives of people with disabilities, and the scheme is designed to complement, rather than replace, these supports. The NDIS funds formal support, such as support workers or equipment, while informal support is provided by friends, family, and the community.

Formal supports are funded supports approved within an NDIS plan, such as therapy, support workers, assistive technology, and support coordination. These supports are chosen by NDIS participants to help them achieve their goals and are paid for using their individually allocated budget. In an NDIS plan, formal support is included after considering the informal and mainstream support required by the participant. To receive funding from the NDIS, a license or service must be considered reasonable and necessary, meaning it must be related to a participant’s disability.

The NDIS provides funding for various supports and services to individuals with disabilities aimed at helping them improve their overall well-being. These supports can be classified into core, capacity building, and capital supports.

  • Core Supports are the assistance enabling a participant to undertake day-to-day activities. These include personal care, community access, and daily living support.
  • Capacity-building supports are designed to help participants develop their independence and skills. These include support coordination, occupational therapy, and behaviour support.
  • Capital supports are one-off investments that help participants manage their disability-related needs over the longer term. They include assistive technology, home modifications, and vehicle modifications.

Under the NDIS Act, it’s important to note that specific types of assistance are not covered or provided by the NDIS. The following supports are not eligible for funding under the NDIS:

  • Services that fall under the jurisdiction of a different government entity or community program are not directly linked to an individual’s impairments.
  • Services that have the potential to cause harm to the individual receiving them or those around them are not within the scope of our jurisdiction.
  • Supports that duplicate other supports delivered by the NDIS under alternative funding.
  • Supports related to day-to-day living costs, such as rent, groceries, or utility, are not attributable to a participant’s support needs caused by or due to their disability.
  • Children can get support from family, friends, and other community and government services. This support includes Centrelink payments and community, education, employment, family, and health services.


It’s worth noting that this is not an exhaustive list, and there may be other supports that the NDIS does not fund.