Frequently Asked Questions

Absolutely! As an NDIS participant, you can transfer your funding to a different provider if dissatisfied with your current service. The NDIS was designed to allow you to choose and regulate your support and services, so you can confidently switch to a new provider if needed.

Involving your family in the NDIS planning process is highly recommended, although not mandatory. The planning process revolves around your personal goals, needs, and aspirations, and having your family’s input can be invaluable in identifying these aspects and ensuring they align with your requirements. 

Additionally, your family can offer support during the planning process and help you navigate the system. They may also better understand your disability and the specific types of support you need, which can aid in developing your plan. Ultimately, the decision to include your family in the process is yours, but it is highly recommended that you consider their input and support.

Planning ahead is essential to achieve a productive outcome when meeting with NDIS providers. This involves identifying your goals, preparing questions, gathering necessary information, selecting the right location, and scheduling sufficient time for the meeting. By taking these steps, you can be confident that the meeting will be focused and that you and the provider can achieve your objectives.

Various ways to handle NDIS funding are tailored to each participant’s requirements. Self-managed financing is an option where the participant manages their funds. NDIA-managed funding is another option, with the NDIA managing the funds and paying invoices for the participant. Lastly, plan-managed financing involves a Plan Manager who is paid to oversee the participant’s funds, keep track of expenses, and provide financial reporting. The funding focuses solely on “reasonable” and “necessary” to accomplish the participant’s objectives.

It’s worth noting that the need to contribute to your NDIS services is contingent on the type of services you’re receiving. As per the NDIS website, certain services may be fully covered by the scheme, while others may require a contribution based on your income and financial capacity. If you need clarification on whether or not you’re required to contribute to a specific service, it’s always best to confirm with your service provider or the NDIS directly.

The NDIS aims to assist individuals with disabilities, considering their specific requirements, goals, and circumstances. It only finances services and supports deemed necessary and reasonable to help participants achieve their objectives and maximise their potential. Consequently, the funding allocated may differ from one person to another, depending on their distinct needs and aspirations.

Individuals with unique needs, goals, and circumstances can access a variety of personalised supports through the NDIS. These may include assistance with daily living, support for physical and mental well-being, participation in the community, in-home care, education, employment services, and help for families and caregivers.

Please note that individuals 65 and older do not meet the NDIS requirements. However, the government provides the Commonwealth Home Support Programme as an alternative option. This program offers essential support services to maintain older individuals’ independence in their homes.

If you’re 65 or older, you may not qualify for the NDIS. But there are other options available to provide support.

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